Friday 11 April 2014

Area Service Quality Supervisor Central

BankIslami is sponsored by three financially sound and reputable groups which are: The DCD Group, Dubai Bank and Jahangir Siddiqui & Company Limited. The DCD Group is a UK based group which has played a pioneering role in setting up of institutions such as the Islamic Bank of Britain and European Islamic Investment Bank aside from partnering with Dallah Al-Baraka Bank in South Africa. Dubai Bank is one of the upcoming banks in the UAE, owned by Dubai Holdings, the investment arm of Government of Dubai and Emaar Properties, which is the largest real estate company in terms of capitalization in the region. Jahangir Siddiqui & Co. Ltd is the largest and most diversified financial services group in Pakistan with a track record of innovation and success. It has the distinction of sponsoring the first and largest asset management company, ABAMCO Limited and the first Islamic Fund in Pakistan. Recently JS Group has been at the forefront of starting a US$ 70m private equity fund in Pakistan. The Bank was formally listed on the Karachi Stock Exchange on April 17th, 2006.
They are seeking Application for the position of
  1. Area Service Quality Supervisor Central


Job Location:
Gender:
Doesn't Matter
Education:
Bachelor's Degree - Master's Degree
Career Level:
Manager
Minimum Experience:
3 Years
Apply By:
Apr 13, 2014



Job Description:
Ensuring superior quality delivery of all the Customer services: ATM Card Delivery, ATM PIN Delivery, ATM card return procedure; Inspecting: the checklist of Branch's Service Quality officer, dress code of staff Branch timings Branch sign-age & ticker timings; Monitoring: of Branch & ATM Health. In case, ASQS findings contradict with SQO; ASQS report will supersede and disciplinary action will be taken against him/her for keeping faulty records.
Ensure branch quality performance by creating a double check mechanism.
Regularly analyzing the Electronic Qeue reports.
Continuous correspondence with the service quality officers.






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